What time will my delivery arrive? 

We deliver in the mornings. Our drivers are usually in the CBD from 7.45am to 8.30am. Suburbs may be as early as 6.45am, and all deliveries are completed no later than 11.00am.

Sorry, our drivers cannot cater to requests of specific delivery times. 

I live in Wellington, but don’t any see shipping options 

1. The addresses you have entered may be incomplete or incorrect – ALL details must be filled in correctly including region and postcode. Check the postcode on google (rather than NZ post) if you are having trouble – this is a common issue. 
2. You are outside our delivery area. We do not deliver to areas such as Makara, Ohariu Valley, Wainuiomata, and Upper Hutt.
3. If your details auto-filled, try clearing and retyping your details to ensure the fields are completed in the correct order. 

Can I have an order delivered the same day I order it?

Sorry, we cannot do same day delivery.

I can only select Saturdays as my date of delivery, why? 

You have Zopf in your cart – we only make these on Saturdays.

I can only select Tuesday or Fridays as my date of delivery, why? 

You have donuts in your cart, we only deliver donuts on Tuesdays and Fridays.

I can only select Thursday as my date of delivery, why? 

You have Custard Squares in your cart, we only deliver these Thursdays

What days do you deliver? 

We deliver Monday to Saturday. We are closed all public holidays and Sundays.

Has my order been delivered? 

Depending on the timing and delivery location, your order may be left in a sheltered spot by your door, inside at a reception desk, or handed to someone appropriate at the address. If your delivery is to an office, make sure you check with your team as they may have put it away and forgotten to pass on the message! If you haven’t see it by the expected delivery time, give our office a call and we can follow up with our drivers.